Say goodbye to lost packages with proof of delivery!
On the Routific mobile app, drivers capture proof of delivery as they complete each order. When a driver taps Delivered, the Proof of delivery screen opens. From there, they can:
Add photos: Take as many proof of delivery photos as they need.
Add recipient signature: Have the customer sign on the driver’s phone.
Add notes: Leave notes for the dispatcher.
All three are optional. The driver taps Confirm delivery to finish.
Drivers can also add photos, a signature, or notes when they mark an order Missed or Re-attempt. This is handy for showing a locked gate or a closed business. For those, they also need to select a reason, like No one was there or Could not get access.
If your dispatcher has uploaded barcodes, drivers can also scan a barcode to validate a package for delivery.
In addition to tracking your drivers live, dispatchers can see proof of delivery (POD) photos, signatures, and barcode verification in Routific as your driver captures them.
To view PODs, you must click into an individual order to see the order details:
Any photos or signatures your drivers have collected can be found there.
In the example below, we click on Routific or Kamei to see the order details.
The barcode number appears without a status change.
Hovering over the barcode shows: Not scanned.
A green check mark appears next to the barcode.
Hovering over the barcode shows:
Scanned, along with the date and time the driver scanned it.
Questions or comments about barcode scanning? Let us know via in-app chat or email [email protected]! We’ll continue improving barcode scanning based on what we hear from you.
