Once you've downloaded the Routific mobile app and created an account, you're ready to start making deliveries.
When you first log in, you'll see the Routes screen. When a route is dispatched to you, it will appear here automatically.
There are two more sections you can access at the bottom of your phone screen:
History: You can look up completed routes here.
Profile: Here you can see your email address, and what company you're part of. You can also choose your preferred map for navigation, and log out of the app.
Preview and start a route
In the Routes pane, tap on your assigned route to open it up. You'll see your entire route plotted out on the map. At the top, you can see the total number of stops, your start and estimated end times and the total route distance. At the bottom are the details of the first stop.
Use the button in the top right corner of your screen to switch between the map view and a list of your stops.
To start your route, just tap and drag the arrow button in the Slide to Start Route section at the top.
Allow location tracking
Depending on your phone settings, you may get a popup request to allow Routific to use your location. This helps dispatchers keep on track of the day's progress.
GPS tracking stops as soon as your route is completed.
Navigate and view stop details
While on your route, you have a number of options:
In the map view, you can swipe through the cards to view other stops on your route.
From the map or list view, tap View Details to see all the details of each stop, including any special delivery instructions, access codes, etc.
Click on the arrow navigation icon anytime to get driving directions to your next stop. You can choose Google Maps or Apple Maps. Remember, you can set up a preferred mapping service under your Profile.
Complete a delivery
Inside the stop details view you can:
Record proof of delivery with multiple photos or collect a signature.
Leave notes for your dispatcher. These notes will appear on the dispatcher's screen.
Mark each order either Delivered or X (Missed)
The driver will be able to select Missed reasons and send that note back to the dispatcher.
When the dispatcher is tracking route progress, the "Arrived" time is captured when drivers select either "Deliver" or "X".
"Departed" time is recorded when the driver selects "Complete Stop".
Delivering multiple orders to one stop
If there's more than one delivery at a stop, for example at an apartment building, you can scroll through the list to see all the deliveries.
Open the order details to mark each one delivered. When you're done with all the deliveries, click Complete Stop.
Anytime you mark a stop completed, the next stop will appear on your screen and your dispatcher's screen will be updated.