Routific's Shopify integration lets you import orders directly from your store — no manual re-entry. Once connected, you can select orders, review how Shopify fields map to Routific fields, and create your routes in just a few clicks.
There are 2 ways to connect your Shopify store:
Connect to your Shopify store from within Routific
Connect to Routific from within your Shopify store
We’ll outline how to do both below.
In Routific, go to Company Settings in the left navbar.
Select Shopify under Integrations.
Enter your Shopify store URL and click Connect.
You'll be redirected to Shopify to authorize the connection. Approve the request.
Once authorized, you'll be returned to Routific and your store will show as connected.
Note: Each Routific account can connect to one Shopify store at a time for now.
Field mappings control how your Shopify order data translates into Routific fields — things like the customer's name, address, phone number, and delivery notes.
Go to Integrations → Shopify → Field mappings to see the full list.
Each Routific field can pull from one or more Shopify fields. When multiple Shopify fields are listed, Routific uses the first one that has a value. This fallback order ensures the most useful data gets used even when some fields are empty on an order.
Some Routific fields are built from multiple Shopify fields combined — for example, location.address merges shipping_address.address1 and shipping_address.address2 into a single value.
You can customize mappings to match how your store is set up.
Go to Integrations → Shopify → Field mappings.
Click the little arrow next to the Shopify field you want to update.
Select or enter the Shopify field(s) you want to map to it.
Not seeing the fields you want? You can add custom fields at the bottom of the screen:
Once your store is connected, you can pull orders directly into Routific.
Go to the blue plus sign and select Add orders from Shopify
Browse your available Shopify orders. Orders that have been previously imported are marked so you can avoid duplicates, though you can import them again if needed.
Select the orders you want to add. You can sort or filter to find the right orders.
Click Create orders to add them to Routific.
The imported orders will appear in your orders list in the current workspace, ready to add to a route.
Routific’s app is available on the Shopify marketplace. Click here to find it.
Shopify will ask you permission to install the app.
You can customize your field mappings to ensure you’re importing the right Shopify fields into Routific.
Click the little arrow next to the Shopify field you want to update.
Select or enter the Shopify field(s) you want to map to it.
Not seeing the fields you want? You can add custom fields at the bottom of the screen.
Select orders from your store and click the three dots. Click Send to Routific
You’ll see this confirmation screen, along with a choice to send the orders to a specific Routific workspace.
Click Send to Routific and you’re done! The selected orders will appear in Routific.
Can I import the same order twice? Yes. Routific won't block duplicate imports, but previously synced orders are flagged so you can spot them easily.
What if a field comes in blank?
Routific will try each mapped Shopify field in order and use the first one with a value. If all mapped fields are empty, that Routific field will be left blank on the order.
Can I connect more than one Shopify store?
Not currently — each Routific account supports one connected store at a time.
I was using the Shopify integration on the old Routific. Do I need to set it up again?
Yes. You’ll need to reconnect your store. Just follow the steps at the beginning of this help article.
