---
title: "Driver Familiarity"
description: "Some drivers know certain areas like the back of their hand. Routific now tracks how often a driver has been assigned to a specific territory."
url: https://help.routific.com/en/articles/45-driver-familiarity
collection: "Driver management and the Routific mobile app"
updated: 2026-10-29
language: en
---

# Driver Familiarity

Some drivers know certain areas like the back of their hand. Routific now tracks how often a driver has been assigned to a specific territory.

### What is Driver familiarity?

Once a driver has completed a route, that data will be stored in Routific, and we’ll use it to score their familiarity with a route or geographic region.

You can see your driver’s individual familiarity score beside your driver's name when you assign a driver to any given route. This indicates how familiar the driver is with the route you are trying to assign.

![](https://staticfiles.gleap.io/ghelparticle/EHRiDWRnifmpFgIMsRBtddNM6ipU2msO2wy1MQj1ueFbCfEn83ZLLz5szB500JUK0dFwMwXDVyW.png)

## How do I interpret the rating system?

![](https://staticfiles.gleap.io/ghelparticle/x8acRFNq2DUU7u3oOQv4Y1xWzdnnABcohJR5f6D6kKFfCdveSIn0I6b9ZPR42P1fQFzssZBfibN.png)

**0 bars** = driver is **not familiar** with the route

-   A driver hasn’t been anywhere within 2 km of any stop on the route.
    

![](https://staticfiles.gleap.io/ghelparticle/GGxIo0BhAA8PlI3lufmgkUsTTRPmob7Uk67FRxXyaUY1d8z7teDsob4lTfhVFMI3cDOIKAUxKAh.png)

**1 bar** = driver is **not** **very familiar** with the route

-   The driver has previously visited fewer than 33% of the stops on this route – or locations within 2 km of them – at least once.
    

![](https://staticfiles.gleap.io/ghelparticle/TWDOdymxCCzGVEdkVsnphT2scPgr87I8mbrvUlSFWZqUTuB5GYIpCgbgO10o975TuEdU8irP31W.png)

**2 bars** \= driver is **somewhat familiar** with the route

-   The driver has previously visited between 33%-66% of the stops on this route – or locations within 2 km of them – at least once.
    

![](https://staticfiles.gleap.io/ghelparticle/JTShFAX1y55J5DFGuHAtYADDNm72dXAaHQmO7f2XjDx9KWY276RTcLqYpczMe8z8lxWZuTgPDQk.png)

**3 bars** = driver is **familiar with the route**

-   The driver has previously visited at least 66% of the stops on this route – or locations within 2 km of them – at least once.
    

## Why do territories matter?

-   Drivers can complete familiar routes 10% faster.
    
-   Drivers save time by learning where to park.
    
-   Drivers build relationships with customers.
    

## How is the familiarity score calculated?

A driver’s familiarity score is calculated based on their familiarity with the route in question. It does not compare one driver’s familiarity with a route with another driver’s.

## For a given route, what factors influence a driver’s score?

-   How many stops on the route has the driver visited in the past.
    
-   How many stops on the route are within a 2 km radius of a stop that the driver has visited in the past.
    
-   How often has the driver been to a stop on the route or has been to another stop that’s within 2 km of a stop on the route.