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Driver Familiarity

Some drivers know certain areas like the back of their hand. Routific now tracks how often a driver has been assigned to a specific territory.

What is Driver familiarity?

Once a driver has completed a route, that data will be stored in Routific, and we’ll use it to score their familiarity with a route or geographic region.

You can see your driver’s individual familiarity score beside your driver's name when you assign a driver to any given route. This indicates how familiar the driver is with the route you are trying to assign.

How do I interpret the rating system?

0 bars = driver is not familiar with the route

  • A driver hasn’t been anywhere within 2 km of any stop on the route.

1 bar = driver is not very familiar with the route

  • The driver has previously visited fewer than 33% of the stops on this route – or locations within 2 km of them – at least once.

2 bars = driver is somewhat familiar with the route

  • The driver has previously visited between 33%-66% of the stops on this route – or locations within 2 km of them – at least once.

3 bars = driver is familiar with the route

  • The driver has previously visited at least 66% of the stops on this route – or locations within 2 km of them – at least once.

Why do territories matter?

  • Drivers can complete familiar routes 10% faster.

  • Drivers save time by learning where to park.

  • Drivers build relationships with customers.

How is the familiarity score calculated?

A driver’s familiarity score is calculated based on their familiarity with the route in question. It does not compare one driver’s familiarity with a route with another driver’s.

For a given route, what factors influence a driver’s score?

  • How many stops on the route has the driver visited in the past.

  • How many stops on the route are within a 2 km radius of a stop that the driver has visited in the past.

  • How often has the driver been to a stop on the route or has been to another stop that’s within 2 km of a stop on the route.

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