Moving orders and routes to another day

Unschedule a single order, or move a whole route to a new date

Plans change. Move one order to another day, or move a whole route.

Move an order to another day

  1. Click the order on the map, or click its route and then the order in the route details panel. Can't find it? Use the search icon (magnifying glass) at the top of the page.

  2. Click Unschedule at the bottom of the order panel.

Order panel for Kwantlen Polytechnic University, scheduled to Route - 2, Stop 10; a red box highlights the Unschedule button at the bottom.
  1. Go to the Orders page. The order is there, marked Not Scheduled. Select it and click Schedule.

Orders page with red boxes around the Not Scheduled Kwantlen Polytechnic order and the Schedule (1) button.
  1. Click the date at the top and pick the new day. Then schedule like you normally would. See how to optimize and schedule routes.

Schedule orders screen with a red box around the date switcher and the calendar open to November 2026.

If the order was on a published route, click Publish on that route so your driver gets the change.

Moving lots of orders at once? You can unschedule them in bulk.

Move a whole route to another day

You can move a route to a new date until you publish it. To move a published route, unpublish it first.

  1. Click the route on the map or timeline.

  2. Click the three dots (…) in the top right corner of the route panel, then Move to date.

Routes screen with Route - 2 (green) selected and its three-dot menu open; red boxes highlight the three-dot button and Move to date.
  1. Pick the new date and click Move route.

Select a date to move your route dialog; red boxes highlight the selected date, November 20, and the Move route button.

A message in the bottom right confirms the move. Click View route to jump to it, or switch to the new date at the top of the page.

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